PAYMENT AND CANCELLATION POLICY

PAYMENTS: All amounts due must be paid in full 60-days prior to arrival.  Please include your reservation number on all checks or correspondence.  Failure to make payments in a timely manner may result in cancellation of your reservation and forfeiture of any monies paid.  Refunds or adjustments cannot be made for late arrival or early departure

RESERVATION DEPOSIT:  In order to secure your reservation, a reservation deposit in the amount of $500 will be taken at the time of booking. This fee will be applied towards the rent.

WE CANNOT HOLD A RESERVATION WITHOUT A DEPOSIT.  IF YOU ARE A REPEAT GUEST AND YOU WOULD LIKE TO RETURN TO THE SAME PROPERTY FOR THE FOLLOWING YEAR, WE CANNOT GUARANTEE YOUR RESERVATION UNTIL YOU SECURE IT WITH A DEPOSIT.

CANCELLATION POLICY:  Should it be necessary to cancel your reservation, all prepaid amounts will be retained as liquidated damages unless written notice of cancellation is received at least 60-days prior to your arrival.  Penalties will be waived if the unit is re-rented at the same rate, and for the full term of your reservation.  All cancellations are subject to a $90 cancellation fee.

PROCESSING FEE:  A $75 processing fee is charged on each reservation.

DAMAGES: Renter shall be responsible for any damage done to the property or equipment located on the premises, by Renter, Renter’s Gusts, or any other person(s) affiliated with Renter. Renter understands and agrees that Agent will hold the Renter financially responsible for the repair and/or replacement of any property and/or equipment should it be damaged during the Renter’s stay and authorized use of the property.  All of Renter’s property kept, parked, or stored on the Property during Renter’s use of the Property shall be so kept, parked or stored at the risk of Renter. Agent shall not be responsible for any loss or damage to Renter’s property and Renter shall hold Agent harmless from any claims arising out of loss or damage to any such property.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for damages.

DAMAGE WAIVER FEE:  The damage waiver fee is added to the total price of the reservation in lieu of collecting a refundable damage deposit.  The fee is $50 plus tax and is non-refundable.  This fee does not release renter from liability for damages.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for damages.

CLEANING FEES: Cleaning fees must be charged on each reservation as is based on square footage.  Housekeeping service includes no more than two loads of laundry for a 1 or 2 bedroom, 3 bedroom=3 loads, 4 bedroom=4 loads, and 5 bedroom=5 loads, etc.  Any additional laundry will result in an additional charge of $25/load.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file. 

PETS:  Pets are NOT allowed in most properties.  For Pet Friendly properties, every pet must be disclosed to us BEFORE you arrive.  Management must approve the weight and breed of your pet as some properties have weight restrictions.  If you arrive with an unapproved pet, you will be charged a $500 pet fee and you are subject to cancellation without a refund.  Pet friendly properties require a $175 pet fee plus tax, per pet.  This fee is non-refundable.  Please contact our office if you need to add your pet to your reservation.  Please contact our office with this information, (386) 428-0513 or email us.

MONTHLY RENTALS:  Monthly rentals consist of 28 nights(four weeks).

TRIP CANCELLATION INSURANCE.  For your convenience, and protection, we offer a travel protection plan covering the total amount of your reservation.  The plan is OPTIONAL.  This plan is available to residents of the U.S. and Canada only.   Travel Insurance is automatically added to your reservation, if you would like to decline this insurance, please contact our office.  For more information about Generali Travel Protection please click here

ONLINE BOOKINGS.  All online reservations are deemed accurate, but are not guaranteed, subject to final confirmation and approval by Management.

RENTAL TERMS AND CONDITIONS

THE RENTER UNDERSTANDS that we accept families, married couples, and single adults. Renter must be 25 years of age to reserve any of our properties and check-in.  You may not rent if you are under the age of 25. You certify that you have read the limitations placed on the number of persons permitted to occupy the premises, and agree to abide by such limitations; if not, you will be asked to leave with NO REFUND.  All guests staying overnight must be registered.  Only those people who are listed are allowed in the property.  If guests are invited, Ocean Properties Vacation Rentals, Inc must approve.  If we find there are excessive persons staying on the property above and beyond those who have registered, YOU WILL BE ASKED TO LEAVE IMMEDIATELY.  No fraternities, school or civic groups are allowed.  ABSOLUTELY NO PARTIES ALLOWED.  ID’s must be furnished if requested.

Renter understands that by Florida law, the legal drinking age is 21 years old.  A minor in possession of alcohol is a misdemeanor in the State of Florida and punishable by law to include severe fines, community service and certified record of any incident under misdemeanor’s name.  The Sheriff’s Department has the authority to be called to a residence and investigate any suspicions of minors drinking or possessing alcohol.  Violation of the above is grounds for immediate eviction.  NO REFUNDS.

COMPLIANCE WITH RULES AND REGULATIONS.   Renter shall take all reasonable steps to see that he/she, members of his/her family, and other occupants of the Premises adhere to the rules and regulations applicable to the Premises.  Failure to do so may lead to the forfeiture of the Security Deposit (where applicable) or Renter may be asked to leave with NO REFUND.  The following rules and regulations being cited below are exceptionally important:
  • The occupancy of the Premises and the use of community walkways and common area shall be sufficiently quiet and peaceful so not to disturb others.  ABSOLUTELY NO NOISE AFTER 10:00PM.
  • Use of the amenities and facilities of the Premises is limited to Renter and registered guests.  Parents are responsible for the behavior of their children.
  • If you are renting a condominium, your unit is confirmed with the understanding that you will adhere to the rules and regulations set by individual Condominium or Homeowner Association.

In accepting this rental, you agree to be responsible for any damage caused by your party or guests.  If renting a condominium, you also agree to register all overnight guests and agree to abide by the condominium rules and regulations.

HOUSEKEEPING:  Housekeepers do not wash dishes.  All dishes must be cleaned before departure, they may be left in the dishwasher.  Please remove all trash prior to your departure. Failure to leave Premises in a neat, orderly condition will result in additional charge.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file. Daily housekeeping service is available for an additional fee.

FURNISHINGS.  Renter understands that the Premises and its furnishings are privately owned.  Neither the Agent nor the Owner shall be responsible for providing any additional furnishings or equipment not specified in the literature.  The Premises is complete with a fully equipped kitchen, linens, and courtesy starter kit of basic paper/soap products.  Beach towels and beach chairs are not provided.  Daily maid service is available for an additional fee.  Property owners want you to enjoy their Florida home as they do.  Please treat their possessions as you would your own.

NON-SMOKING.  All properties are NON-SMOKING.  Upon check out, we will inspect the property.  If smoking in the property has occurred during your stay, you will be charged a fee.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file.

SUBSTITUTION OF COMPARABLE ACCOMMODATIONS.  Rates and availability of accommodations are subject to change without notice.  Agents have authority from Owner to commit for certain period during the twelve months following the confirmation date of this rental.  Should Owner list the Premises for sale prior to the dates of the Renter’s occupancy or should Owner occupy the Premises as a resident or otherwise prohibit Agent from renting the Premises notwithstanding Owner’s agreement with Agent, the Agent may provide Renter with substitute accommodations for the dates of Renter’s occupancy, which Renter agrees to rent under the Agreement, provided the substitute comparable accommodations do not have a higher rental than the Premises.  If a similar property is not available, guest will receive a full refund.   Similarly, should the Premises be undergoing major repairs, redecoration, etc. Agent may provide Renter with substitute comparable accommodations.  If a similar property is not available, guest will receive a full refund.

NO SUBLEASE OR ASSIGNMENT.  Renter shall not subject or assign the Agreement without the prior written consent of Agent.

THERE WILL BE NO REFUNDS FOR INCLEMENT WEATHER INCLUDING HURRICANES; EXCEPT FOR MANDATORY EVACUATIONS.  THERE WILL BE NO REFUNDS FOR LATE ARRIVALS OR EARLY DEPARTURE.  

ENTRY OF PREMISES.  Agent or an authorized employee or repairman may enter the Premises during customary hours for any purpose connected with the repair, improvement, care and management of the Premises.  In case of emergency, access must be granted regardless of hour and without notification.

MAINTENANCE.  Any maintenance items should be reported to Ocean Properties Vacation Rentals, Inc. during the course of normal business hours.  DO NOT CALL INDIVIDUAL CONDOMINIUM MANAGER’S OFFICE.  In the event of an emergency after hours, call (386) 428-0513.  In case of appliance, A/C, or plumbing failure, same day repair cannot be guaranteed, but every effort will be made to provide service as quickly as possible.  Renter shall not be entitled to any refund.

MILDEW/MOLD.  Please report any mildew or mold that you might notice immediately after check-in.  We will make every attempt to make the necessary repairs.  ALL RENTERS MUST REPORT MILDEW OR MOLD IMMEDIATELY AFTER CHECK-IN AND NOT ON DEPARTURE.

PARKING RESTRICTIONS AT SITE(where applicable) The parking areas at some individual sites are for automobiles only.  Motor homes, travel trailers, boat trailers, pickup trucks, etc. are not permitted in some locations.

TENNIS(where applicable).  Allocation of court times and administration of court rules are controlled by management on the site.  Not all sites have tennis courts.

POOL & SPA (where applicable).  Use of the pool and spa is limited to Renter and registered guests only.  We cannot guarantee that the pool will be heated at your condominium, but we will make every effort to apprise you of your condominiums particular guidelines concerning heating the pool and relevant pool regulations. Should the pool or spa be unusable for any reason Agent assumes no responsibility and such occurrence shall not constitute sufficient cause for a refund.

SURVEILLANCE CAMERA:  Guest acknowledges and accepts that some properties may surveillance cameras at the entrance of the property. {{initial}}

OWNER’S CLOSET.  One closet in the Premises may be reserved for storage of the Owner’s personal property and is not included with this rental.

LOST OR STOLEN ARTICLES.  Agent and Owner are not responsible for Renter’s articles lost, stolen, or left behind on or in the Premises.

MISPLACED ITEMS RETURN FEE:  Guests will be charged a $25 return fee, plus all shipping costs, to return any personal items, misplaced or left behind, in their unit after departure. Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for this return fee.

LOST KEYS, GARAGE/GATE REMOTE, PARKING & POOL PASSES.  There will be a $10.00 charge for lost keys or pool passes, $50 for parking passes and up to $200 for lost garage and gate remotes.  Renters staying at the Minorca or Seacrest will be charged a $75.00 fee for lost Fobs (security access key).  Renters at Bouchelle Island are charged up to $150 for lost amenities keys.

LOCK OUTS.  There will be a $25.00 charge if you are locked out of your room.

AGENCY DISCLOSURE.  Management Company acts as an agent and is paid a fee by the owner of the property.

TERMINATION OF RENTAL.  If Renter violates any of the conditions or restrictions on this Agreement, Agent may terminate this Agreement and enter the Premises.  Upon notice of the termination of this Agreement, Renter shall vacate the Premises immediately.