PAYMENT AND CANCELLATION POLICY
PAYMENTS. All amounts due must be paid in full 60-days prior to arrival. Please include your reservation number on all checks or correspondence. Failure to make payments in a timely manner may result in cancelation of your reservation and forfeiture of any monies paid. Refunds or adjustments cannot be made for late arrival or early departure.
CANCELATION POLICY: Should it be necessary to cancel your reservation; all prepaid amounts will be retained as liquidated damages unless written notice of cancelation is received at least 90-days prior to your arrival. Penalties will be waived if the unit is re-rented at the same rate, and for the full term of your reservation. All cancellations are subject to a $90 cancelation fee.
PROCESSING FEE. A $50 processing fee is charged on each reservation.
DAMAGE WAIVER FEE: The damage waiver fee is added to the total price of the reservation in lieu of collecting a refundable
damage deposit. The damage waiver fee is $50 plus tax and is non-refundable. Guests are responsible for any damages that occur
during occupancy and Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for those damages.
CLEANING FEES: Cleaning fees must be charged on each reservation as is based on square footage. Housekeeping service
includes no more than two loads of laundry for a 1 or 2 bedroom, 3 bedroom=3 loads, 4 bedroom=4 loads, and 5 bedroom=5
loads. Any additional laundry will result in an additional charge of $25/load. Ocean Properties Vacation Rentals, Inc. reserves the
right to charge your credit card on file.
MONTHLY RENTALS: Monthly rentals consist of 28 nights(four weeks).
TRIP CANCELATION INSURANCE. For your convenience, and protection, we offer a travel protection plan covering the amount
of your rent. The plan is OPTIONAL. This plan is available to residents of the U.S. and Canada only. (May not be available in some
states.) Travel Insurance is automatically added to your reservation, if you would like to decline this insurance, please contact our
office. For more information about CSA Travel Protection please click here.
ONLINE BOOKINGS. All online reservations are deemed accurate, but are not guaranteed, subject to final confirmation and
approval by Management.
RENTAL TERMS AND CONDITIONS
This Agreement constitutes a contract between the person(s) named on this Reservation confirmation (hereinafter referred to as
Renter) and Ocean Properties Vacation Rentals, Inc. (hereinafter referred to as Agent), who is authorized on behalf of Owner to rent
the Premises referenced herein.
THE RENTER UNDERSTANDS that we accept families, married couples, and single adults over the age of 25 only. You may not
rent if you are under the age of 25. You certify that you have read the limitations placed on the number of persons permitted to
occupy the premises, and agree to abide by such limitations; if not, you will be asked to leave with NO REFUND. A reservation
confirmation will be sent via Esign. Please sign electronically and list all registered guests.
Only those people who are listed are allowed in the property. If guests are invited, Ocean Properties Vacation Rentals, Inc must
approve. No overnight guests are allowed. If we find there are excessive persons staying on the property above and beyond those
who have registered, YOU WILL BE ASKED TO LEAVE IMMEDIATELY. No fraternities, school or civic groups are
allowed. ABSOLUTELY NO PARTIES ALLOWED. ID’s must be furnished if requested. Renter understands that by Florida law,
the legal drinking age is 21 years old. A minor in possession of alcohol is a misdemeanor in the State of Florida and punishable by
law to include severe fines, community service and certified record of any incident under misdemeanor’s name. The Sheriff’s
Department has the authority to be called to a residence and investigate any suspicions of minors drinking or possessing
alcohol. Violation of the above is grounds for immediate eviction. NO REFUNDS.
COMPLIANCE WITH RULES AND REGULATIONS. Renter shall take all reasonable steps to see that he/she, members of
his/her family, and other occupants of the Premises adhere to the rules and regulations applicable to the Premises. Failure to do so
may lead to the forfeiture of the Security Deposit (where applicable) or Renter may be asked to leave with NO REFUND. The
following rules and regulations being cited below are exceptionally important:
The occupancy of the Premises and the use of community walkways and common area shall be sufficiently quiet and
peaceful so not to disturb others. ABSOLUTELY NO NOISE AFTER 10:00PM.
Use of the amenities and facilities of the Premises is limited to Renter and registered guests. Parents are responsible for the
behavior of their children.
Your unit is confirmed with the understanding that you will adhere to the rules and regulations set by individual Condominium or
FURNISHINGS. Renter understands that the Premises and its furnishings are privately owned. Neither the Agent nor the Owner
shall be responsible for providing any additional furnishings or equipment not specified in the literature. The Premises is complete
with a fully equipped kitchen, linens, and courtesy starter kit of basic paper/soap products. Beach towels and beach chairs are not
provided. Daily maid service is available for an additional fee. Property owners want you to enjoy their Florida home as they
do. Please treat their possessions as you would your own.
NON-SMOKING. All properties are NON-SMOKING. Upon check out, we will inspect the property. If smoking in the property
has occurred during your stay, you will be charged a fee. Ocean Properties Vacation Rentals, Inc. reserves the right to charge your
credit card on file.
PETS. Pets are NOT allowed in most properties. For Pet Friendly properties, every pet must be disclosed to us BEFORE you
arrive. If we are not notified about your pet prior to your arrival, YOU WILL BE ASKED TO LEAVE WITH NO REFUND. Pet
friendly properties require a $175 pet fee plus tax, per pet. This fee is non-refundable. We must approve the weight and breed of your
pet as some properties have weight restrictions.
SUBSTITUTION OF COMPARABLE ACCOMMODATIONS. Rates and availability of accommodations are subject to change
without notice. Agents have authority from Owner to commit for certain period during the twelve months following the confirmation
date of this rental. Should Owner list the Premises for sale prior to the dates of the Renter’s occupancy or should Owner occupy the
Premises as a resident or otherwise prohibit Agent from renting the Premises notwithstanding Owner’s agreement with Agent, the
Agent may provide Renter with substitute accommodations for the dates of Renter’s occupancy, which Renter agrees to rent under the
Agreement, provided the substitute comparable accommodations do not have a higher rental than the Premises. Similarly, should the
Premises be undergoing major repairs, redecoration, etc. Agent may provide Renter with substitute comparable accommodations. If a
comparable property is not available, guest will be given a full refund.
NO SUBLEASE OR ASSIGNMENT. Renter shall not subject or assign the Agreement without the prior written consent of
THERE WILL BE NO REFUNDS FOR INCLEMENT WEATHER INCLUDING HURRICANES; EXCEPT FOR
REPEAT GUESTS: WE CANNOT HOLD A RESERVATION WITHOUT A DEPOSIT. IF YOU ARE A REPEAT GUEST
AND YOU WOULD LIKE TO RETURN TO THE SAME PROPERTY FOR THE FOLLOWING YEAR, WE CANNOT
GUARANTEE YOUR RESERVATION UNTIL YOU SECURE IT WITH A DEPOSIT.
ENTRY OF PREMISES. Agent or an authorized employee or repairman may enter the Premises during customary hours for any
purpose connected with the repair, improvement, care and management of the Premises. In case of emergency, access must be granted
regardless of hour and without notification.
MAINTENANCE. Any maintenance items should be reported to Ocean Properties Vacation Rentals, Inc. during the course of
normal business hours. DO NOT CALL INDIVIDUAL CONDOMINIUM MANAGER’S OFFICE. In the event of an emergency
after hours, call (386) 428-0513. In case of appliance, A/C, or plumbing failure, same day repair cannot be guaranteed, but every
effort will be made to provide service as quickly as possible. Renter shall not be entitled to any refund.
MILDEW/MOLD – Please report any mildew or mold that you might notice immediately after check-in. We will make every
attempt to make the necessary repairs. ALL RENTERS MUST REPORT MILDEW OR MOLD IMMEDIATELY AFTER
CHECK-IN AND NOT ON DEPARTURE.
HOUSEKEEPING. Housekeepers do not wash dishes. All dishes must be cleaned before departure, they may be left in the
dishwasher. Please remove all trash prior to departure. Failure to leave Premises in a neat, orderly condition will result in additional
charges. Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file. Daily housekeeping service is
available for an additional fee.
PARKING RESTRICTIONS AT SITE. The parking areas at some individual sites are for automobiles only. Motor homes, travel
trailers, boat trailers, pickup trucks, etc. are not permitted in some locations.
TENNIS. Allocation of court times and administration of court rules are controlled by management on the site. Not all sites have
POOL & SPA (where applicable). Use of the pool and spa is limited to Renter and registered guests only. We cannot guarantee that
the pool will be heated at your condominium, but we will make every effort to apprise you of your condominiums particular
guidelines concerning heating the pool and relevant pool regulations. Should the pool or spa be unusable for any reason Agent
assumes no responsibility and such occurrence shall not constitute sufficient cause for a refund.
OWNER’S CLOSET. One closet in the Premises may be reserved for storage of the Owner’s personal property and is not included
with this rental.
LOST OR STOLEN ARTICLES. Agent and Owner are not responsible for Renter’s articles lost, stolen, or left behind on or in the
MISPLACED ITEMS RETURN FEE: Guests will be charged a $25 return fee, plus all shipping costs, to return any personal items,
misplaced or left behind, in their unit after departure. Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit
card on file for this return fee.
LOST KEYS & POOL PASSES. There will be a $5.00 charge for lost keys or pool passes. Renters staying at the Minorca or
Seacrest will be charged a $75.00 fee for lost Fobs (security access key).
LOCK OUTS. There will be a $25.00 charge if you are locked out of your room.
AGENCY DISCLOSURE. Management Company acts as an agent and is paid a fee by the owner of the property.
TERMINATION OF RENTAL. If Renter violates any of the conditions or restrictions on this Agreement, Agent may terminate this
Agreement and enter the Premises. Upon notice of the termination of this Agreement, Renter shall vacate the Premises
PLEASE NOTE: Your accommodation is stocked with two rolls of toilet paper per bathroom, small bars of soap and a trash bag for
the kitchen garbage can. Additional garbage bags, dish soap, soap for the dishwasher, paper towels, napkins and laundry detergent
are not provided.
In accepting this rental, guest agrees to be responsible for any damage caused by their party or guests. Guest must also agree to
register all overnight guests and agree to abide by the condominium rules and regulations.
Please note that it will be necessary for you to check-in at our office located at 3508 S. Atlantic Avenue, New Smyrna Beach, FL
32169. Check in starts at 4pm, however, we cannot guarantee your property will be available right at 4pm during winter and summer
seasons due to high turn over. We will make every effort to make sure your property is available in a timely manner. You may call
ahead and we will be happy to call you as soon as your property is ready.
Monday -Saturday 8:30AM – 6:00PM
Sunday 8:30AM – 5:00PM
PLEASE NOTE OUR OFF-SEASON HOURS (September 10 – November 30):
Monday -Saturday 8:30AM – 5:00PM
Sunday 8:30AM – 5:00PM
Office Phone Number: (386) 428-0513
Toll Free Number: 1(800) 728-0513