Ocean Properties Vacation Rentals, Inc. is an experienced, professional, customer service-oriented property management company serving the New Smyrna Beach area. We have been in business since 1987 and have worked hard to perfect the vacation rental home experience for both owners and guests. We employ a leadership team that has the property management and hospitality experience it takes to advertise, manage, and rent your property effectively, with the highest degree of service possible.
The Ocean Properties Vacation Rentals, Inc. marketing team will promote your Bouchelle Island condos and homes with their proven, progressive, marketing strategies that have been an effective tool for getting our clients top rates for their property. We employ in-house professional rental agents that work hard for you every day of the week to maximize occupancy and revenue at your property. These friendly and knowledgeable agents set the stage for an outstanding vacation experience for your guests. Our New Smyrna Beach area property management team is well trained and knowledgeable about the properties we represent, so you can be confident we know the market of your Bouchelle Island homes.
Ocean Properties Vacation Rental, Inc. is a brand name that is well-known in the vacation rental industry. We have been trusted for years by owners and guests alike, with a reputation for offering first class hospitality in the New Smyrna Beach area.
Our Location and Hours
We know the New Smyrna Beach area because we are immersed in it every day. Our rental office is located in the Ocean Properties Building at 3500 S. Atlantic Avenue, New Smyrna Beach, FL, 32169. We are just across the street from the glistening waters of the Gulf, and less than 10 minutes from your Bouchelle Island home. This location also makes guest check-in a breeze, 7-days a week. We believe the in-person, face-to-face contact during check-in at this central location provides more personalized service for guests and allows us to provide top-notch customer service with maintenance issues, guest lockouts, or other problems that may occur during a guest’s stay.
Monday -Saturday: 8:30AM–6:00PM
OUR OFF-SEASON HOURS (September 10 – November 30):
Monday -Saturday: 8:30 AM–5:00 PM
Sunday: 8:30 AM–5:00 PM
Our highly experienced and motivated team of marketing specialists use a variety of media outlets to make sure your property at Bouchelle Island is showcased and appealing to renters. We utilize tools such as full-color brochures, postcards, newsletters, online marketing websites, as well as local, national, and international travel-oriented publications. We implement our own demographic research that helps determine when and where to target advertising for your property.
SOME OF THE PUBLICATIONS WE ADVERTISE IN:
- Orlando Sentinel
- Homes and Land of New Smyrna Beach, Daytona, and Orlando
- Florida Travel and Life
Many of today’s travelers start vacation planning online, making it easy to shop around for the property that is just right for their vacation needs and style. Ocean Properties Vacation Rentals, Inc. has applied our marketing program to catch the attention of travelers starting their search online. We advertise your property on several different websites, as well as work with wholesale companies which assist in filling properties during the off season so you can maximize profit. Our software program ensures your Bouchelle Island rentals are well represented on many of the top vacation rental sites, in addition to the Ocean Properties Vacation Rentals, Inc. website.
- And many more…
Our advertising campaign has been designed to attract high-quality renters and highlights our close proximity to many of the most famous Central Florida attractions. We know our success is your success, evidenced by the high return ratio of our clientele.
The Ocean Properties Vacation Rentals, Inc. website offers online booking, professional photos of your property, virtual tours, as well as rates, availability, and the most up-to-date information on your Bouchelle Island vacation rental. Prospective guests from across the globe can view this complete, detailed information on your property. The website allows prospective guests, travel agents, and wholesaler agents are able to query availability and book online through a simple online booking interface. Website visitors will also find an array of information on the New Smyrna Beach area, including things to do, attractions to visit, and hot spots for shopping, dining, nightlife, and more.
Our 24-hours-a-day, 7-days-a-week policy of customer service means you and your guests can count on a swift response whenever an issue needs to be addressed. Our staff is just a phone call away. After-hours calls are electronically forwarded to an answering service that locates and contacts the best person to address any concern.
Ocean Properties Vacation Rentals, Inc. is full service, including an in-house maintenance staff that strives to hold the satisfaction of guests and owners in its highest regard. The team of technicians is available 7 days a week and treat each property with care for regular and emergency repairs or situations that may occur at your Bouchelle Island home. We also contract with local licensed and insured vendors for specialized repairs outside the scope of our maintenance team.
Housekeeping for our Bouchelle Island Rentals
Ocean Properties Vacation Rentals, Inc. emphasizes quality in every area of care for your Bouchelle Island condos. Housekeeping is arranged after each guest’s departure, as well as after owner stays unless directed otherwise by the owner. Properties are inspected prior to a guest’s arrival, as well as after each guest’s departure, to maintain the integrity of your property after each stay.
Quality Control Specialists
Our owners and guests expect quality. Ocean Properties Vacation Rentals, Inc. employs its own Quality Control experts that make sure everything is in excellent condition prior to each guest arrival. They work with staff to make sure issues are addressed and corrected.
Vacation Rental Staff
Our full-time rental staff is dedicated to meeting the needs of owners and guests in a timely, professional manner. The owner and general manager has been in the rental management business for over 30 years and employs a team of highly experienced customer service agents, rental managers, web coordinator, and other specialists that work together to make sure you, your guests, and your property are treated with the professionalism and respect you deserve.
Our rental management software system allows us to perform a myriad of tasks for your property, including both internet and non-internet-based bookings, owner and vendor billing, property revenue optimization, the issuance of annual IRS 1099 forms, and many other convenient features.
Owners have access to an online account which offers a package of tools related specifically to your property. It allows owners to stay up to date on the rental activity of the property: view the availability calendar, block off dates for personal use, view upcoming reservations, create maintenance requests, and more.
In-House Accounting Department
In addition to a full in-house staff of maintenance, customer service, and property management agents, Ocean Properties Vacation Rentals, Inc. has an in-house accounting department as part of our New Smyrna property management team. From guest payment for bookings to a monthly statement and revenue report provided to owners, the accounting department handles all financial needs, including a bill pay service. The department handles collection of State of Florida and County of Volusia sales tax with guest reservations, takes care of payment for any repairs or maintenance, housekeeping services, and other services performed at your Bouchelle Island home, and reflects these costs on your monthly owner statement. We also provide a year-end accounting statement detailing all costs as well as a reservation recap of the activity throughout the year.
Ocean Properties Advantage
When you put your Bouchelle Island home in our hands, we strive to treat you like a part of our family. Our friendly, highly knowledgeable, professional, team ensures that owners and guests alike receive a customer service experience like no other. We pride ourselves on protecting your investment and maximizing revenue. We look forward to welcoming you into our family!