Ocean Properties Vacation Rentals, Inc. is an experienced, professional, customer service-oriented property management company serving New Smyrna Beach. In business since 1987, we have worked hard to perfect the vacation rental home experience for owners and guests. With a leadership team that has the property management and hospitality experience it takes to manage, advertise, and rent your property effectively, you will enjoy the highest level of service possible.
The Ocean Properties Vacation Rentals, Inc. marketing team will promote your Castle Reef rentals with their proven, progressive marketing campaign that has been an effective tool for getting our clients top dollar for their property. We employ in-house professional rental agents that work hard for you 7 days a week to maximize occupancy and revenue at your property. Friendly and knowledgeable, these agents are the ones who set the stage for an outstanding vacation experience for your guests. Our New Smyrna Beach area property management team is well-trained and knowledgeable about the properties we represent, so you can be confident we know the market for your Castle Reef Condominium home.
Ocean Properties Vacation Rental, Inc. is a brand name that is well-known in the vacation rental industry. We are trusted by owners and guests alike, with a reputation for offering first-class hospitality to the New Smyrna Beach area.
Our Location and Hours
We know the New Smyrna Beach area because we are immersed in it every day. Our rental office is located in the Ocean Properties Building at 3500 S. Atlantic Avenue, New Smyrna Beach, FL, 32169. That is just across the street from the white, sandy beach that makes the area famous, and less than 5 minutes from the Castle Reef Condominiums. This location also makes guest check-in simple, 7-days a week. In-person, face-to-face contact during check-in at this central location provides more personalized service for guests and allows us to provide top-notch customer service with maintenance issues, guest lockouts, or other problems that may occur during a guest’s stay.
Monday -Saturday: 8:30AM–6:00PM
OUR OFF-SEASON HOURS (September 10 – November 30):
Monday -Saturday: 8:30AM–5:00PM
Our highly experienced and motivated team of marketing professionals use a variety of media outlets to make sure your property at Castle Reef Condominiums is showcased and appealing to renters. Tools such as full-color brochures, postcards, newsletters, online marketing websites, along with local, national, and international travel-oriented publications are utilized. We implement demographic research that helps determine when and where to target advertising.
SOME OF THE PUBLICATIONS WE ADVERTISE IN:
- Orlando Sentinel
- Homes and Land of New Smyrna Beach, Daytona, and Orlando
- Florida Travel and Life
Today’s travelers often start vacation planning online, making it easy to shop around for the property that is just right for their vacation needs. Ocean Properties Vacation Rentals, Inc. has applied our marketing program to catch the attention of travelers starting their search online. We advertise your property on several different websites, as well as work with wholesale companies which assist in filling properties during the off season so you can maximize profit. Our software program ensures your Castle Reef rentals are well-represented on many of the top vacation rental sites, in addition to the Ocean Properties Vacation Rentals, Inc. website.
- And many more…
You can rest assured our advertising campaign has been designed to attract high-quality renters and is based on our close proximity to many of the most famous Central Florida attractions. Our success is your success and is evidenced by the high return ratio of our clientele.
The Ocean Properties Vacation Rentals, Inc. website offers online booking, professional photos of your property, virtual tours, as well as rates, availability, and the most up-to-date information on your Castle Reef Condominiums vacation rentals, allowing us to provide complete, detailed information to travelers worldwide. Prospective guests, travel agents, and wholesaler agents are able to query availability and book online through a simple online booking interface. Website visitors will also find an array of information on the New Smyrna Beach area, including things to do, attractions to visit, and hot spots for shopping, dining, and more.
24-Hour Service for our Guests in Castle Reef Rentals
Our 24-hours-a-day, 7-days-a-week policy of customer service means you and your guests can rest assured that whenever an issue needs to be addressed, our staff is just a phone call away. After-hours calls are electronically forwarded to an answering service that locates and contacts the best person to address immediate needs.
Ocean Properties Vacation Rentals, Inc. is full service, including an in-house maintenance staff that holds the satisfaction of guests and owners in its highest regard. The team of technicians treat each property with care and is available 7 days a week for regular and emergency repairs or situations that may occur at your Castle Reef Condominium home. We also contract with many local vendors who are licensed and insured for specialized repairs outside the scope of our maintenance team.
Ocean Properties Vacation Rentals, Inc. emphasizes quality in every area of care for your property. Housekeeping is arranged after each guest’s departure, as well as after owner stays unless directed otherwise by the owner. Properties are inspected prior to a guest’s arrival, as well as after each guest’s departure, to maintain the integrity of your property.
Quality Control Specialist
We know our owners and guests expect quality. Ocean Properties Vacation Rentals, Inc. employs its own Quality Control experts to make sure everything is in excellent condition upon each guest arrival.
Vacation Rental Staff
We employ a full-time rental staff dedicated to meeting the needs of owners and guests in a timely, professional manner. The owner and general manager has been in the rental management business for over 30 years and employs a team of highly experienced rental managers, customer service agents, web coordinator, and more that work together to make sure you, your guests, and your property are treated with professionalism and respect.
Our success and yours is backed by a revolutionary software system. This rental management software system allows us to perform a myriad of functions for your property, including both internet and non-internet-based bookings, owner and vendor billing, property revenue optimization, the issuance of annual IRS 1099 forms, and more.
Owners have access to their online account, which offers a suite of tools specifically related to your property. It allows owners to stay up to date on the rental activity of the property: owners can view the availability calendar, block off dates for personal use, view upcoming reservations, insert maintenance requests, and more.
In-House Accounting Department
In addition to a full in-house staff of maintenance, customer service, and property management agents, Ocean Properties Vacation Rentals, Inc. has an in-house accounting department as an integral part of our New Smyrna property management team. From guest payment for bookings to the monthly statement and revenue report provided to owners, the accounting department handles all financial needs, including a bill pay service. This also includes the handling of State of Florida and County of Volusia sales tax with guest reservations. The accounting department also takes care of payment for any repairs or maintenance, housekeeping services, and other services performed at your Castle Reef Condominium home and reflect these costs on your monthly owner statement. We also provide a year-end accounting statement detailing all costs as well as a reservation recap of the activity at the property throughout the year.
Ocean Properties Advantage
When you entrust your home to our team, we strive to treat you like a part of our family. Our highly professional, knowledgeable, friendly team ensures that owners and guests alike receive an exemplary customer service experience. We pride ourselves on protecting your investment and maximizing revenue. We look forward to welcoming you into the family!