Ocean Properties Vacation Rentals, Inc. is an experienced, professional, customer service-oriented property management company serving guests and owners in the New Smyrna Beach area. We have been in business since 1987, and since then have worked hard to perfect the vacation rental home experience for both owners and guests. We boast a leadership team that has the property management and hospitality experience it takes to advertise, manage, and rent your property effectively, with the highest level of service possible.
The Ocean Properties Vacation Rentals, Inc. marketing team works hard to promote your Cedar Island Club New Smyrna Beach, FL home with their proven, progressive, marketing strategies that have been an effective tool for getting our clients the best rates for their property throughout the year. We employ a team of in-house professional rental agents that work hard for you every day of the week to maximize occupancy and revenue at your property. These friendly and knowledgeable agents set the stage for an unforgettable vacation experience for your guests. Our New Smyrna Beach area property management team is a group of well-trained and knowledgeable individuals when it comes to the properties we represent, so you can be confident we know the market of your Cedar Island Club homes.
You can trust Ocean Properties Vacation Rental, Inc., a brand name that is well-known in the vacation rental industry. We have been trusted for years by owners and guests alike, with a reputation for offering first-class hospitality in New Smyrna.
Our Location and Hours
We know the New Smyrna Beach area because we are in the thick of it every day. Our rental office is located in the Ocean Properties Building at 3500 S. Atlantic Avenue, New Smyrna Beach, FL, 32169. We are just across the street from the glistening waves and white sand of the Gulf, and less than 15 minutes from your Cedar Island Club home. This central location makes guest check-in a breeze, 7-days a week. We believe the in-person, face-to-face contact during check-in provides more personalized service for guests. The central location allows us to provide top-notch customer service with maintenance issues, guest lockouts, or other problems that may occur during a guest’s stay.
Monday -Saturday: 8:30AM–6:00PM
OUR OFF-SEASON HOURS (September 10 – November 30):
Monday -Saturday: 8:30 AM–5:00 PM
Our highly experienced and motivated team of marketing professionals uses a variety of media outlets to make sure your Cedar Island Club cottages are showcased and appealing to renters however they book their vacation needs. We utilize tools such as full-color brochures, postcards, newsletters, online marketing websites, as well as local, national, and international travel-oriented publications. We also implement our own demographic research that helps determine when and where to target advertising for your Cedar Island Club property.
SOME OF THE PUBLICATIONS WE ADVERTISE IN:
- Orlando Sentinel
- Homes and Land of New Smyrna Beach, Daytona, and Orlando
- Florida Travel and Life
Many of today’s travelers start vacation planning online, where it can be easy to shop around for the property that fits their vacation needs and style best. Ocean Properties Vacation Rentals, Inc. has applied our marketing program to catch the attention of these travelers. We advertise your property on several different websites, and we work with wholesale companies which assist in filling properties during the off season, maximizing your profit. Our software program ensures your Cedar Island Club property is well-represented on many of the top vacation rental sites, in addition to the Ocean Properties Vacation Rentals, Inc. website.
- And many more…
Our advertising campaign has been designed to attract the most high-quality renters and highlights our close proximity to many of the most famous Central Florida attractions. We know our success is your success, which is evidenced by the high return ratio of clientele.
The Ocean Properties Vacation Rentals, Inc. website offers online booking, professional photos of your property, virtual tours, as well as rates, availability, and the most up-to-date information on your Cedar Island Club New Smyrna Beach, FL vacation rental. Prospective guests, travel agents, and wholesaler agents can view this complete, detailed information on your property as well as query availability and book online through a simple online booking interface. Website visitors will also find plenty of information on the New Smyrna Beach area, including things to do, attractions, and the hottest spots for shopping, dining, nightlife, and more.
Our 24-hours-a-day, 7-days-a-week policy for outstanding customer service means you and your guests can count on a swift response whenever an issue occurs. After-hours calls are electronically forwarded to an answering service that locates and contacts the best person to address any issue.
Maintenance Staff for our Cedar Island Club Cottages
Ocean Properties Vacation Rentals, Inc. is full service, including an in-house maintenance staff that strives to hold the satisfaction of guests and owners in the highest regard. This team of technicians is available 7 days a week and treats each property with care for both regular and emergency repairs or situations that may occur at your Cedar Island Club home. We also contract with local licensed and insured professional vendors for specialized repairs outside the scope of our maintenance team.
Ocean Properties Vacation Rentals, Inc. emphasizes quality in every area of care for your property. Housekeeping is arranged after each guest’s departure, as well as after owner stays unless directed otherwise by the owner. Properties are inspected prior to a guest’s arrival, as well as after each guest’s departure, in order to maintain the integrity of your property after each stay.
Quality Control Specialists
Our property owners and guests expect quality at every level. Ocean Properties Vacation Rentals, Inc. employs its own Quality Control experts that make sure everything is in the best condition possible prior to each guest arrival. They work with other staff to make sure issues are addressed and corrected quickly.
Vacation Rental Staff
Our full-time rental staff is dedicated to meeting the needs of owners and guests in a timely, professional manner. The owner and general manager of Ocean Properties Vacation Rentals, Inc. has been in the rental management business for over 30 years and employs an experienced team of highly experienced customer service agents, rental managers, a web coordinator, and other specialists that work together to make sure you, your guests, and your property are treated with the professionalism and respect throughout your experience with us.
In-House Accounting Department
In addition to a full in-house staff of maintenance, customer service, and property management agents, Ocean Properties Vacation Rentals, Inc. has an in-house accounting department as part of our New Smyrna property management team. From guest payment for bookings to a monthly statement and revenue report provided to owners, the accounting department handles all financial needs, including providing a bill pay service. The department handles the collection of State of Florida and County of Volusia sales tax with guest reservations, takes care of payment for any repairs or maintenance, housekeeping services, and other services performed at your Cedar Island Club home, and reflects these costs on your monthly owner statement. We also provide a year-end accounting statement detailing all costs as well as a reservation recap of the activity throughout the year.
Our rental management software system allows us to perform a myriad of tasks for your property, including both internet and non-internet-based bookings, billing for owners and vendors, revenue optimization, the issuance of annual IRS 1099 forms, and many other convenient management features.
Owners have access to an online account which offers tools related specifically to your property. It allows owners to stay up to date on the rental activity of the property by providing a view of the availability calendar, as well as the ability to block off dates for personal use, view upcoming reservations, create maintenance requests, and more.
Ocean Properties Advantage
When you entrust your Cedar Island Club home to us, we strive to treat you like a part of our family. Our friendly, highly knowledgeable, professional, team provides a customer service experience like no other to owners and guests alike. We pride ourselves on protecting your valuable investment and maximizing revenue. We look forward to welcoming you into our family!